Policies

Privacy Policy

Thank you for visiting the Food Handler Classes service for the State of Ohio. Our privacy policy outlines the information we have access to when you visit our site, as well as how we use this information. We receive two types of information when you visit our site...

Student/Client User Rights

FoodHandlerClasses (FHC) is dedicated to the success and satisfaction of our student/client base. FHC holds true to the fundamental belief that the success of our student/client directly reflects the success of FHC. To maintain the continued success and growth of the...

Refund Policy

Refunds are only considered for the following reasons: Duplicate transactions; Incorrect course purchases within FHC (FoodHandlerClasses.com); For a refund to be considered: The purchase transaction did not occur more than two (2) weeks previous.; No section of...

Americans with Disabilities Act Policy and Procedures

It is the policy of DSBWorldWide Inc. dba FHC FoodHandlerClasses.com to comply with all state and federal laws concerning the employment of persons with disabilities so as not to discriminate against them, and to provide reasonable accommodations to qualified...

Complaints and Appeals Policy

The purpose of this policy document is to ensure all student/clients have ready access to fair and inexpensive complaints and appeals process. The complaint and appeals policy applies to all cases of complaints or appeals, as defined, and is available to all...

Certificate Issuance and Usage Policy

The purpose of this document is to provide clarity about how the certificates are issued and used by DSBWorldWide, Inc. employees, partnered health department officials, and external entities. Food handler certificates are issued to students seeking food handler education...